Tupperware products are legendary for their longevity, but things do happen, so we’re proud to back up our already durable products with an extensive warranty.
Chipping may occur along the edges of a product.
Breaking produces a hole in the product.
Peeling can occur mainly in older products.
Can be large or tiny, like this crazing (network of fine cracks).
Products manufactured after September 1979 are dishwasher safe and if warped, are eligible for replacement.
Warranted to be free of manufacturing defects for up to one year after purchase.
Warranted to be free of manufacturing defects upon receipt. You have 30 days from purchase to request free replacement.
Food stains and discoloration do not affect the performance of the product and are not covered under Tupperware warranties.
Warranty does not cover scratches that happen under normal product use.
Cuts or Chewing
Cuts by knives or other sharp objects including chewing are not covered by warranty.
Foods high in sugar or fat can cause this type of damage when microwaved, but it does not affect the performance of the product so are not covered by warranty.
If products touch a burner on the stove, a heating element in the dishwasher or other extremely hot objects, the heat can melt the product. Melting is not covered by warranty.
Before September 1979, products were not manufactured to be dishwasher safe and warping due to dishwashers prior to this period are not covered by warranty.
Damage to Q Warranty products are not covered when damage is the result of improper care such as rusting blades.
If your item has both covered and not covered types of damage, it is covered by warranty. Yay!
You can find a Consultant near you to help you with your warranty issues.
Depending on your product, we will either be able to replace it OR give you store credit toward your next Tupperware.com purchase.
To submit the request, you’ll need to:
- Locate the mold number on the product. Every Tupperware® product has a two-part number stamped into it. The first part (before the dash) is the mold number. Heads up: it can be super teeny-tiny.
- Take a picture to upload to show us what’s wrong with your product.
- Hang on to your product for 30 days as we may ask you to send it in. Certain items, such as cookware and knives, will always need to be shipped to us for replacement or credit.
Note: All Tupperware® products are dishwasher safe unless noted. Actual product colors and appearance may differ slightly based upon photographic limitations. Food items and props pictured with products not included. Products not shown to scale. With any order placed, colors may vary and substitutions may occur.
The Full Deal
Limited Lifetime Warranty
Tupperware® brand products are warranted by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. Please call Customer Care toll-free at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty for free replacement. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware® brand products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.
Products marked with the Q symbol are warranted to be free of manufacturing defects for one year. If you receive a product you believe to be defective, contact Customer Care at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty within 1 year for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware® brand products. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.
Products designated with the G symbol are warranted to be free of manufacturing defects. This warranty does not include chipping or breakage of glass or china items due to dropping. If you receive a product you believe to be defective, contact Customer Care at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty within 30 days of purchase for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware® brand products. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.
Chef Series II Hard-Anodized Aluminum Cookware & MicroPro Grill
Chef Series II Hard-Anodized Aluminum Cookware and the MicroPro Grill carry a limited lifetime warranty against defects in the material or workmanship under normal or household non-commercial use and cared for in accordance to instructions. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal and are not covered by this warranty. Warranty excludes breakage due to dropping of glass covers, damage to cookware attributable to misuse and abuse, accidents or alterations to the products due to overheating, use of aerosol cooking sprays, improper cleaning, dishwasher cleaning, use of caustic or other non-approved cleaners, or any damage which does not impair the functionality of the product. Tupperware shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide credit toward future purchases of Tupperware® brand products. Warranty replacement requires shipping the product to Tupperware at your expense.
The following actions will invalidate your Chef Series II or MicroPro Grill warranty:
- Using non-stick cookware on high heat for an extended period of time.
- Using aerosol cooking spray.
- Washing non-stick cookware in the dishwasher.
- Using metal utensils on any non-stick surface.
- Using scouring pads, steel wool, abrasive cleaners or bleach.
Microwave Pressure Cooker
The silicone parts are excluded from the Limited Lifetime Warranty.