Dear Customers, due to the impact of COVID-19, we’re taking extra precautions to protect the health and safety of both you and our associates. This means online order shipments and customer service response times will take slightly longer than usual. Please expect a delay of about 6 weeks before your order ships, and take this into account when ordering for gifts or holidays. We’re working to get your order to you as quickly as possible. Thank you for your patience.
We ship orders to the following U.S. destinations: Continental U.S., Alaska, Hawaii, Puerto Rico, Guam and military addresses (APO and FPO).
To assure quick, reliable delivery, we ship all orders to non-P.O. box addresses within the continental U.S. via FedEx Ground. Some orders may be delivered by FedEx to your local post office for final delivery to your door. These orders can still be tracked through FedEx.
Orders shipped to P.O. box addresses within the continental U.S., as well as orders outside of the continental U.S., are shipped via USPS Priority Mail. This includes orders shipped to Alaska, Hawaii, Guam, Puerto Rico and military addresses (APO and FPO.)
Shipping charge is $3 OR 10% of your product total (whichever is higher), plus a $5 direct-ship fee.
Frequently Asked Questions
How much does shipping cost?
Shipping charge is $3 ($5.70 for Alaska, Guam, Hawaii and Puerto Rico) OR 10% of your product total (whichever is higher), plus a $5 direct-ship fee.
Do you offer free shipping?
There are times where we do offer free shipping. Feel free to sign up for our Newsletter to get special offers delivered to your inbox.
Can I change the shipping address to my order?
If an order is already submitted, there is a fee if we are able to reach the carrier on time.
Can I track my order?
Yes! Once your product has shipped you will receive an email with tracking information for your order!
What if my order arrived damaged?
Call Customer Care at 1-800-887-7379 with all of your order information. Note you will need to keep the items until Tupperware determines if the items need to be returned.
What should I do if my shipment is missing?
If missing an order or just items from an order and purchased online, call Customer Care at 1-800-887-7379 or, if you purchased through a local Independent Rep, you may contact them for handling.
How do I cancel an order?
If items were purchased online call Customer Care at 1-800-887-7379 or if purchased through a local Independent Rep please contact them directly.